About - Terms & Conditions
A £100 non-refundable deposit is required to secure your booking.
The balance is payable one month before the wedding date.
Payments can be made by cash, bank transfer, or cheque (made payable to Creative Cakes).
If for any reason you may have to cancel your wedding cake with us, refunds are as follows:
Within three months of the wedding full payment is required and no refunds will be given.
Within three to six months 50% is payable.
In certain circumstances our discretion is used.
If for any reason (which is very unlikely) that we are no longer able to make your cake, we will endeavor to find another cake maker to make if for. However this has never happened!!
Collection or Delivery
Delivery within the Maidstone area will be free of charge for wedding cakes; there will be a small additional charge for deliveries further afield.
Collection can be made by prior arrangement.
Once the cake has been collected or delivered, Creative Cakes cannot be held responsible for any interference or damage to the cake.
Whilst your cake may not contain nuts or a nut product, it will be prepared in a kitchen where these products are used. Please make sure any guests with nut allergies are made aware of this. This also includes dairy and gluten allergie.
All other allergy information is available on request.
Most items on the cake are made out of sugar-paste however some items are not edible as they may contain wires, cocktail sticks or jewels. We will advise you of this, however it is your responsibility to ensure that either you or your caterers are aware that they will need to be removed before serving the cake.